How to check the booking status of Aakash or UbiSlate tablet?

How to check the booking status of Aakash or UbiSlate tablet?There is a mad rush for pre bookings of the Aakash tablet, which is a low cost tablet computer made by DataWind, in collaboration with the Government of India, as part of an initiative by MHRD ministry. However, due to the frenzy around the tablet, there is an unprecedented rush among the people to grab a piece of this low cost technology. Unlike the Apple iPad, which is popular due to its brand name and the feature sets, Aakash is popular due to its pricing though it has moderate feature sets.

If you are among the thousands of people who have already booked the Aakash tablet, but still await the delivery; you can check the booking status by 3 possible ways.

  • First and foremost through their call center 1-800-180-2-180 number.
  • Secondly, through the following official link – http://ubislate.com/QueryForm.htm
  • Lastly by sending them an email with your queries to supportin@datawind.com.

All the methods to check the order status are through the company DataWind, which has manufactured the Aakash tablet. However, be warned that the customer care call center may not be able to handle your queries as you may have a hard time to get through it in the first place. This is mainly because DataWind never anticipated such an overwhelming response to their low cost tablet product. This is confirmed by the post on the site’s home page by Mr. Suneet Singh Tuli – the President and CEO of DataWind Ltd. In his own words, the post reads “…..The response has been overwhelming. With tens of thousands of calls daily to our call-center, we are unable to adequately respond to all the queries we are receiving. As we work with extreme urgency to build-up our response capacity, if you have difficulty in getting through to our toll-free number, please fill-in the query forms on this website or Email us at supportin@datawind.com, and we will revert back to you at the earliest. Thank you for your continued patience.”

This leaves the other two options to check the status of your Aakash tablet – through the official form URL http://ubislate.com/QueryForm.htm  or by sending an email to DataWind. Whichever method you adopt, it is advisable to be patient about the entire process. This is not due lack of care taken by the company, but simply because the response to Aakash tablet is unexpectedly huge, and it would take the Government and the Company to work out a way to meet the growing number of orders and queries of eager customers.

Comments

  1. Rameez dar says:

    Dear sir i booked 7c akash tab but i dnr know what s eniqurey status …..cell no 919858829050

  2. I have paid 5199 rs by online mode netbanking from indian overseas bank uthiramerur branch….. name rekha and mobile no 9840253589.. Address is .. No 41 kamarajar salai ., chinnaiyyan nagar , sevilimedu post , kancheepuram. Tamilnadu 631502 …. Pls kindly check and send me the tablet as soon as possible …
    Ubislate 7 c+

  3. pankaj/deepak kumar torani says:

    I was sent an amount Rs.2999.00 for Aakash tablet pc vide
    punjab national bank beawar by cheque no.,your email also
    received by me that my cheque has excepted. after pass 1 year. I
    could not get my aakash tablet pc. If you will not supply such aakash
    tablet pc within 10 days. myself booking done at jan.2012, booking ID “pme33b2 ” and ” pmoed92 ” I will take a shelter before the appropriase court. Kindly sir deliver my aakash tablet. my email deepakkumartorani1968@gmail.com my address :- pankaj/deepakkumar torani 8 surana nagar ajmer road beawar pin 305901 cell no is 9460226969

  4. DEBDULAL PANDEY says:

    Reverent Sir,
    With respect I am to sate that I booked an Aakash 2 Ubislate 7+ in the month of march 2012. My booking ID is PMC201958b58 and as to that I posted a cheque of Rs 3000/- of SBI from Kolkata in the same month . My Mobile no is 033-9432606690. How can I get the most awaiting Tablet form your end. And what do I do next. Awaiting for your kind reply.

    Yours faithfully
    DEBDULAL PANDEY.
    MOBILE NO. 033-9432606690
    Kolkata.

  5. Tejas Nagda says:

    Tejas Nagda,
    Jain kirana & general stores,
    workshop road, nanded.
    pin code.431601.
    mob.no.9881112751
    e-mail: nagdatejas007@gmail.com
    Cheque no.149123.
    Bank of maharashtra.
    I will made payment but yet not delevered
    tab.
    I book a ubislate7+ & made a payment 14
    month ago but datawind not a
    delevered my tab.
    Old booking id.”PM34EE3FB49D”
    Converted Booking id.”PM52C14″
    Cheque no.149123
    Mob.no.9881112751.

  6. RAMACHANDRA.M says:

    SIR,
    I have got a message that Ubislte 7c+(recommended specs for Akash3)to my mobile phone .no.9037251390.ready for delivery !sms DATAWIND to 56161 and confirm order within 48 hours to avail Rs.300 discount.i have already pai d in chequeno.049950 of Rs.2999. S.B.I kanhangad branch in the monthof feb 7.2.2012and my ID .NO. ISPMDFF1C64CA3.So now i kindly request you to send me as early as possible.I GIVEN MESSAGE TO 56161 BUT THE MESSAGE WAS REJECTING.SO I CONFIRMED THE PRODUCT AND SEND AS EARLY AS POSSIBLE
    YOURS OBEDIENTLY
    RAMACHANDRA.M

  7. PURAN SINGH says:

    where is my datawind UbiSlate +7 aakash tablet tell me know booking date- 22/04/13 payment had made same date of booking

  8. “I KNOW THIS IS USELESS. BUT EVEN THOUGH”
    to
    the concerned authority,
    I, Nikhil Dhande, had ordered Aakash 2 (ubislate 7c+) after receiving an email from you, in which you stated that the product is ready for delivery.
    I completed online order procedure and online payment on 9th march, 2013. but till date I haven’t received the product. so I think that you are not at all interested in delivering me the product.
    therefore I request you to either DELIVER THE PRODUCT TO ME OR REFUND ME RS 4799/- (without any deduction as stated in your norms about refund and cancellation) WITHIN NEXT 4 DAYS.
    if you don’t follow either of the above options, I’ll be left with no other option than to complain against you to consumer court authority of government of india.
    following are the details of my order:
    Order Number: PM692043A6CF
    Billing Address :
    room no. 17, SATPUDA HOSTEL, GOVT. COLLEGE OF ENGG. KATHORA-NAKA, AMRAVATI.
    AMRAVATI Maharashtra
    444604 India
    Phone Number : 9158540960

  9. Ashok Kumar Prasad says:

    I had made advance payment of rs 4498.00 by SBI ESPLANADE cheque on 07/07/2012 on assurance from the datawind (so called most innovative company of U.K) that i would get my ubislate 7c in august 2012, but postponment is till date They have neither communicated me phonically nor emailed me regarding my this order God know when I will get my tablet.

  10. I was sent an amount Rs.2999.00 for Aakash tablet pc vide
    syndicate bank darbhanga cheque no.292371 dt.24.2.2012,your email also
    received by me that my cheque has excepted. after pass 1 year. I
    could not get my aakash tablet pc. If you will not supply such aakash
    tablet pc within 10 days. I am booking at jan.2012, booking ID “pm097e6 ” I will take a shelter before the appropriase court. Kindly sir deliver my aakash tablet. my email ID-debu.das117@gmail.com my address :- debu das Muh-Laxmisagar chakkar po- Laxmisagar Dist Darbhanga Pin 846009

  11. mera tab kab ayega kuch res nahi dera kya pls call 91 9849552907

  12. C. P. Kumar says:

    I had made advance payment for Rs. 2999/- on 16 January 2012 for UbiSlate7+ vide booking ID PM1311C. Again, I made additional online payment (Rs. 500 + Rs. 200 for dispatch = Rs. 700) on 18.2.2013 for UbiSlate7Ci. It has been more than one year after making the payment but the device is still awaited.

    It was informed on 11 January 2013 that I will get device within 1 week. Again it was informed on 23 January 2013 that my order is already in process and soon they will provide me dispatching details. Also, there have been five times phone calls from a female representative of Datawind -

    (1) Phone call from 911832708500 on 15.12.2012 – It was assured that the product will be supplied within 10 days.

    (2) Phone call from 911832708506 on 23.1.2013 – It was informed that the device is being sent through First Flight courier.

    (3) Phone call from 911832708519 on 31.1.2013 – It was assured that the device will be dispatched by today (31.1.2013) evening.

    (4) Three phone calls from 911832708529 on 18.2.2013 from two representatives of Datawind – I was assured for immediate supply of device after making an additional online payment of Rs. 500 for UbiSlate7Ci. Accordingly, I made additional online payment (Rs. 500 + Rs. 200 for dispatch = Rs. 700) on 18.2.2013 for UbiSlate7Ci.

    (5) Phone call from 911832708524 on 27.2.2013 from a representative of Datawind – It was informed that the device is being dispatched today (27.2.2013).

    Inspite of all the above assurances from Datawind, I have not received UbiSlate7Ci till now.

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