There is a mad rush for pre bookings of the Aakash tablet, which is a low cost tablet computer made by DataWind, in collaboration with the Government of India, as part of an initiative by MHRD ministry. However, due to the frenzy around the tablet, there is an unprecedented rush among the people to grab a piece of this low cost technology. Unlike the Apple iPad, which is popular due to its brand name and the feature sets, Aakash is popular due to its pricing though it has moderate feature sets.
If you are among the thousands of people who have already booked the Aakash tablet, but still await the delivery; you can check the booking status by 3 possible ways.
- First and foremost through their call center 1-800-180-2-180 number.
- Secondly, through the following official link – http://ubislate.com/QueryForm.htm
- Lastly by sending them an email with your queries to email@example.com.
All the methods to check the order status are through the company DataWind, which has manufactured the Aakash tablet. However, be warned that the customer care call center may not be able to handle your queries as you may have a hard time to get through it in the first place. This is mainly because DataWind never anticipated such an overwhelming response to their low cost tablet product. This is confirmed by the post on the site’s home page by Mr. Suneet Singh Tuli – the President and CEO of DataWind Ltd. In his own words, the post reads “…..The response has been overwhelming. With tens of thousands of calls daily to our call-center, we are unable to adequately respond to all the queries we are receiving. As we work with extreme urgency to build-up our response capacity, if you have difficulty in getting through to our toll-free number, please fill-in the query forms on this website or Email us at firstname.lastname@example.org, and we will revert back to you at the earliest. Thank you for your continued patience.”
This leaves the other two options to check the status of your Aakash tablet – through the official form URL http://ubislate.com/QueryForm.htm or by sending an email to DataWind. Whichever method you adopt, it is advisable to be patient about the entire process. This is not due lack of care taken by the company, but simply because the response to Aakash tablet is unexpectedly huge, and it would take the Government and the Company to work out a way to meet the growing number of orders and queries of eager customers.