How to check the booking status of Aakash or UbiSlate tablet?

How to check the booking status of Aakash or UbiSlate tablet?There is a mad rush for pre bookings of the Aakash tablet, which is a low cost tablet computer made by DataWind, in collaboration with the Government of India, as part of an initiative by MHRD ministry. However, due to the frenzy around the tablet, there is an unprecedented rush among the people to grab a piece of this low cost technology. Unlike the Apple iPad, which is popular due to its brand name and the feature sets, Aakash is popular due to its pricing though it has moderate feature sets.

If you are among the thousands of people who have already booked the Aakash tablet, but still await the delivery; you can check the booking status by 3 possible ways.

  • First and foremost through their call center 1-800-180-2-180 number.
  • Secondly, through the following official link – http://ubislate.com/QueryForm.htm
  • Lastly by sending them an email with your queries to supportin@datawind.com.

All the methods to check the order status are through the company DataWind, which has manufactured the Aakash tablet. However, be warned that the customer care call center may not be able to handle your queries as you may have a hard time to get through it in the first place. This is mainly because DataWind never anticipated such an overwhelming response to their low cost tablet product. This is confirmed by the post on the site’s home page by Mr. Suneet Singh Tuli – the President and CEO of DataWind Ltd. In his own words, the post reads “…..The response has been overwhelming. With tens of thousands of calls daily to our call-center, we are unable to adequately respond to all the queries we are receiving. As we work with extreme urgency to build-up our response capacity, if you have difficulty in getting through to our toll-free number, please fill-in the query forms on this website or Email us at supportin@datawind.com, and we will revert back to you at the earliest. Thank you for your continued patience.”

This leaves the other two options to check the status of your Aakash tablet – through the official form URL http://ubislate.com/QueryForm.htm  or by sending an email to DataWind. Whichever method you adopt, it is advisable to be patient about the entire process. This is not due lack of care taken by the company, but simply because the response to Aakash tablet is unexpectedly huge, and it would take the Government and the Company to work out a way to meet the growing number of orders and queries of eager customers.

Comments

  1. Kulwant Singh Kawachi says:

    I have paid the amount-2999 SBI D.D. no-956048/date-15/02/2012 but the ubslet was not found till today.and now my address was changed. nowmy email-kulwantkawachi@gmail.com address-jyoti kulwant kawachi/government girls middle school lanjoda.distt.-kondagaon,-chhattisgarh.pin-494229mo.-7748084414. Please give information about delivery within two day s.

  2. k ashok says:

    sir I purchased akash tablet 7ci in march of this month.but unfortunately it is not at all working right from purchase and the same as conveyed to customer care .but there is no repsonse from datawind.I exect early response from your side to sort out the problem

  3. SHYAM SMBHAJIRAO DARADE says:

    NOT DILEVAR TAB

  4. Salman khan says:

    Hello
    mera tablet to bhejo. booking krke tkha hai, par sahi me aayega tablet ya nhi, and how many days ya years lag jaate hai delivery ko. paidal nikla hai kya aadmi mere ghar laane ko.

  5. gaurav sharma says:

    please contact me this no. 9592222282, 8437000143

  6. kishor joshi says:

    booking id pm86bd4 dated dec 2012.pls delivr my tab.call 09302767278

  7. Harshad Dahatonde says:

    sir,i am student of aim’s collage of fire engg. i have parches new akash tab plzz. cal me 9765284012

  8. Ramakrishna P says:

    It has been now more than an year and six months since my booking for UbiSlate and I have still not received the UbiSlate for my booking ID-PM4149924357,Dt:10 Jan 2012.

    I had such great faith in your company that I prepaid the amount for Ubislate by Demand Draft of Rs.2999/- Dt:06-Mar-2012, DD No.800794.

    Now I have lost all the faith in your company and will also recommend the same for my friends and colleagues. You have greatly disappointed me.

    In between I received an offer for UbiSlate7Ci for increased price by paying Rs500/-. I have agreed to it and still have not received UbiSlate7Ci.

    I have sent almost thirty email reminders and still not received UbiSlate7Ci. I also called your company more than thirty times and always they have said it will reach in three days and now it is more than year and six months and I am left with empty hands.

    I had great enthusiasm in buying the first Indian tablet but your company has brought me down.
    Then fed up of frequent follow up, I had asked for refund and they promised I will get it within two weeks and that too was not followed as usual. What is happening to your company?

    In between on complaints from my colleagues during your promotion for Ubislate 7Cz, Mr Somanth from Amritsar has called me on 1 Aug 2013 and asked me if I wanted Ubislate 7Cz by payment of extra Rs3000/- on delivery. As last ray of hope I accepted it and he said it will reach us within week. Neither had I received the product nor even an email for confirmation of Ubislate 7Cz. Upon forced calling he gave me an booking ID: PM56FO4B11, upon checking the status from your site (http://www.ubislate.com/device-specification/status.html), it says not a Valid Booking-id/AWB No.

    I had recently checked for ubisalte 7Cz on flipkart and they have sent me an email saying that it is available. Now it is shame on your company that another agency is having product and ready for delivery but the company that manufactures it is unable to deliver even after one year and six months.

    If a company which wants to set foot in India behaves in such a way, what future do you expect for the company.

    Please return the money to my account as given below and I will buy it on flipcart
    Name:Ramakrishna.P
    A/c no:10536253448
    Bank Name:State Bank Of India,BARC
    IFSC Code:SBIN0001268
    MICR Code :400002006
    Address:BARC,MUMBAI,Maharashtra

    Regards,

    Ramakrishna.P
    D17, Ellora,
    Anushaktinagar
    Mumbai-400094.
    Ph: 022-25502716,
    Mod: 09969086754

  9. venkatramana says:

    Hi sir iam booking not coming month 5 ago when coming my id PM439A90A22C Place tel me

  10. hrushikesh gupta says:

    when should i get my tab aakash3 as all your verification & confirmation process i have cleared.
    pl call me on 9673415050

  11. Manoharan P says:

    I have booked ubislate 7 and my booking ID PM8117843D18. I have remitted Rs 2999/by way of DD on 29 05 2012. The same was acknowledged by Datawind on19 06 2012. For my various mails thro support forms, I was replied that the device would be delivered soon. But so far not delivered. I request the device may be delivered soon

    P Manoharan

  12. mansukhbhai says:

    sir,
    About ten days ago phoned me (number 1832708403) to aakash teblet ubi slate 7+ new version but I have not get yet. please sent me as possible as early. My email address is ”solankimns@gmail.com” and phone number 9427555073

  13. I too booked the Ubislate 7c+ and have not got it yet.
    ARE THERE ANYONE in this forum who has got the device delivered?
    I paid it online but The ORDER status in the website became ‘CANCEL’ and I havent got the device.

    Any hints on what needs to be done?

  14. vidyasagar b savalagi says:

    my name is vidyasaga.b.savalagi my address : b.m.savalagi .plot no 648 shame school opposit rode keerti nagar managuli rode bijapur.586101

Leave a Reply to wesly Cancel reply

*

Have queries on Aakash Tablet? Get them answered quickly on Aakash Helpdesk